Shipping Policy

Effective Date: July 19, 2026
Last Updated: July 19, 2026

1. Introduction

Welcome to Westford Shop ("Westford Shop," "we," "our," or "us").

Westford Shop is owned and operated by GROWTHIFY COMMERCE LLC, a limited liability company organized under the laws of the State of Wyoming, United States.

This Shipping Policy explains our shipping procedures, order processing times, delivery estimates, and important information regarding shipments placed through our online store:

https://westfordshop.online/

By placing an order with Westford Shop, you agree to the shipping terms described in this Shipping Policy.

This Shipping Policy should be read together with our other store policies, including our Privacy Policy, Cookie Policy, Payment Policy, Refund Policy, and Terms and Conditions.

2. Shipping Locations

At this time, Westford Shop ships products exclusively to customers located within the United States.

We currently do not offer international shipping outside the United States.

As our business grows, we may expand our shipping destinations and update this Shipping Policy accordingly.

3. Order Processing Time

All orders placed through Westford Shop require processing time before shipment.

Our standard order processing time is:

1–3 business days

Processing time includes:

Order verification;
Payment confirmation;
Product preparation;
Coordination with our fulfillment partners.

Processing times do not include shipping transit time.

Orders are generally processed Monday through Friday, excluding weekends and major holidays.

4. Fulfillment and Shipping Partners

Westford Shop works with trusted third-party fulfillment partners to process and ship customer orders.

Our fulfillment process may involve suppliers and logistics providers located outside the United States, including fulfillment services such as CJdropshipping.

Our fulfillment partners are responsible for:

Preparing products for shipment;
Packaging orders;
Arranging transportation;
Providing shipment tracking information when available.

Because our products may be shipped internationally before arriving in the United States, customers may see shipment updates from multiple logistics providers during the delivery process.

5. Free Shipping

Westford Shop currently offers:

Free Shipping on eligible orders

Customers will see the available shipping option and any applicable shipping charges during checkout before completing their purchase.

Westford Shop reserves the right to modify, suspend, or discontinue free shipping promotions at any time.

6. Estimated Delivery Times

After your order has been processed and shipped, the estimated delivery time is:

7–12 business days

Delivery times are estimates and are not guaranteed.

Actual delivery times may vary depending on factors including:

Shipping carrier performance;
Customs processing;
Weather conditions;
Holidays;
Transportation delays;
High-volume shipping periods;
Other circumstances outside our reasonable control.

Westford Shop makes reasonable efforts to ensure orders arrive within the estimated timeframe but cannot guarantee exact delivery dates.

7. Tracking Information

Once your order has been shipped, tracking information may be provided to the email address entered during checkout.

Tracking updates may take several days to become available after shipment confirmation.

Customers are responsible for reviewing tracking information and monitoring delivery progress.

If you do not receive tracking information within a reasonable timeframe, you may contact our support team for assistance.

End of Part 1

En la Parte 2 continuaremos con las secciones más importantes para proteger tu negocio:

Incorrect Shipping Addresses (la que hablamos)
Customer Responsibilities
Lost or Stolen Packages
Packages Marked as Delivered
Damaged Packages
Customs and Import Delays
Failed Delivery Attempts
Shipping Delays Beyond Our Control

Estas son las cláusulas que más te protegerán en un modelo de dropshipping

8. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at the time of purchase.

Before completing an order, customers should carefully verify:

Full name;
Street address;
Apartment, unit, or suite number (if applicable);
City;
State;
ZIP code.

Westford Shop is not responsible for delays, failed deliveries, or lost packages resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.

If you notice that your shipping address is incorrect after placing an order, please contact us as soon as possible.

We will make reasonable efforts to assist with address corrections; however, we cannot guarantee that changes can be made after an order has entered processing or shipment preparation.

If an address change, reshipping, or replacement shipment is required due to incorrect information provided by the customer, any additional costs may be the customer's responsibility.

9. Customer Responsibilities

By placing an order with Westford Shop, customers agree to:

Provide accurate shipping information;
Monitor tracking updates;
Ensure someone is available to receive the package when necessary;
Contact the shipping carrier regarding delivery issues when requested;
Review order information before completing checkout.

Customers are responsible for ensuring that shipping information remains accurate after submitting an order.

10. Lost, Missing, or Stolen Packages

Westford Shop makes reasonable efforts to ensure orders are delivered successfully.

However, once a package has been shipped and transferred to the carrier, delivery is handled by third-party shipping providers.

Westford Shop is not responsible for packages that are:

Lost by the shipping carrier after shipment;
Stolen after being marked as delivered;
Misplaced after delivery to the address provided by the customer.

If your tracking information shows that your package has been delivered but you cannot locate it, we recommend:

Checking with household members, neighbors, or building management;
Confirming that the shipping address entered at checkout was correct;
Contacting the shipping carrier for additional delivery information.

We will make reasonable efforts to assist customers in locating shipment information when possible.

11. Packages Marked as Delivered

If the carrier tracking information confirms that a package has been delivered, Westford Shop considers the order successfully delivered.

We are not responsible for packages that are reported missing after the carrier confirms delivery.

However, if you believe there is an issue with a delivered package, please contact us so we can review the situation and provide assistance where possible.

12. Damaged Packages

Westford Shop takes product quality seriously.

If your package arrives damaged, please contact us within:

7 days of delivery

Please provide:

Order number;
Description of the issue;
Clear photos or videos showing the damage;
Any relevant shipping information.

We will review the situation and determine the appropriate resolution in accordance with our Refund Policy.

Failure to provide requested documentation may delay the review process.

13. Customs, Import Fees, and Clearance Delays

Some shipments may pass through international shipping networks before arriving in the United States.

Although most customer orders are delivered without issues, customs inspections or transportation procedures may occasionally cause delays.

Westford Shop is not responsible for delays caused by:

Customs inspections;
Government processing;
Carrier delays;
Import procedures;
Other actions outside our control.

Any customs duties, taxes, or fees imposed by government authorities are handled according to applicable regulations.

For shipments within the United States, customers are responsible for any obligations that may apply under applicable law.

14. Shipping Delays Beyond Our Control

Westford Shop is not responsible for delivery delays caused by circumstances beyond our reasonable control.

Examples include:

Severe weather;
Natural disasters;
Transportation interruptions;
Carrier delays;
Holidays;
Labor shortages;
Government restrictions;
Supply chain disruptions;
Unexpected logistics issues.

In these situations, we will make reasonable efforts to provide assistance and communicate available updates.

15. Failed Delivery Attempts

If a carrier attempts delivery but cannot complete delivery due to circumstances such as:

Customer unavailable;
Incorrect address;
Missing apartment or unit information;
Customer refusal to accept delivery;

the customer may be responsible for any additional shipping costs required for redelivery or replacement.

Westford Shop does not guarantee free replacements for orders affected by failed delivery attempts caused by customer-related issues.

16. Order Changes Before Shipment

If you need to make changes to your order after completing your purchase, please contact us as soon as possible.

We will make reasonable efforts to accommodate order changes before the order enters processing or shipment preparation.

However, once an order has been processed, packed, or shipped, we may not be able to modify:

Shipping address;
Product selection;
Order details;
Shipping information.

Westford Shop cannot guarantee that changes can be made after fulfillment has started.

17. Order Cancellation Before Shipment

Customers may request an order cancellation by contacting us as soon as possible after purchase.

Cancellation requests must be submitted before the order has entered processing or shipment preparation.

Once an order has been processed or shipped, cancellation may no longer be possible.

If a cancellation request cannot be completed because the order has already entered fulfillment, the customer may need to follow the procedures outlined in our Refund Policy.

18. Replacement Shipments

Replacement shipments may be considered in certain situations, including:

Confirmed damaged products;
Manufacturing defects;
Shipping errors caused by our fulfillment process.

Replacement requests may require:

Order number;
Photos or videos of the issue;
Additional information needed to verify the claim.

Westford Shop reserves the right to review each request individually and determine the appropriate resolution.

Replacement shipments are not guaranteed for issues caused by:

Incorrect customer-provided addresses;
Failure to retrieve packages;
Theft after confirmed delivery;
Normal shipping delays;
Customer misuse of products.

19. Shipping Communication

By placing an order with Westford Shop, customers authorize us to send order-related communications to the email address provided during checkout.

These communications may include:

Order confirmations;
Shipping confirmations;
Tracking updates;
Delivery notifications;
Customer support messages.

Customers are responsible for providing a valid email address and monitoring communications related to their orders.

20. Third-Party Shipping Providers

Westford Shop relies on third-party shipping carriers, logistics providers, and fulfillment partners to deliver customer orders.

While we carefully select our service providers, we do not control:

Carrier schedules;
Transportation routes;
Customs procedures;
Delivery personnel;
External shipping delays.

Shipping services are provided subject to the terms and conditions of the applicable carriers and logistics providers.

21. Delivery Estimates Are Not Guarantees

All delivery times provided by Westford Shop are estimates only.

Estimated delivery windows are provided to help customers understand expected shipping timelines and should not be interpreted as guaranteed delivery dates.

Factors outside our control may affect delivery times.

By placing an order, customers acknowledge that delivery dates may vary due to circumstances beyond Westford Shop's reasonable control.

22. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.

Changes may be made due to:

Changes in shipping providers;
Changes in fulfillment processes;
Expansion into new markets;
Operational improvements;
Legal or regulatory requirements.

The updated version will be posted on this page with the revised "Effective Date" and "Last Updated" information.

Your continued use of our Website after updates are posted constitutes acceptance of the revised Shipping Policy.

23. Contact Information

If you have questions regarding your order, shipment, or this Shipping Policy, please contact us.

GROWTHIFY COMMERCE LLC

Westford Shop

Website:

https://westfordshop.online/

Email:

supportwestfordshop.online@gmail.com

24. Governing Law

This Shipping Policy shall be governed by and interpreted according to the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Nothing in this Shipping Policy limits any rights that customers may have under applicable consumer protection laws.

25. Severability

If any provision of this Shipping Policy is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.

26. Entire Shipping Policy

This Shipping Policy represents the complete understanding between Westford Shop and customers regarding shipping procedures and delivery expectations.

This Policy should be read together with our: